Refund Policy

Last updated: June 2026

We want you to be happy with IPTV Canada Officiel. Because we offer a free trial, we strongly recommend testing the service on your device before purchasing a paid subscription.

Our Guarantee

If you experience a technical problem that prevents you from using the service and our support team is unable to resolve it, you may request a refund within 7 days of your purchase.

What Is Eligible

• The service could not be activated on your account.
• A technical issue on our side could not be fixed by our support team.

What Is Not Eligible

• You changed your mind after the service was activated and working.
• You did not test the free trial first and your device or network is incompatible.
• You refused to follow our setup or troubleshooting steps.
• Reseller credits that have already been used to create or renew customer lines are non-refundable.
• Issues caused by your own internet connection, ISP throttling, or third-party apps.

How to Request a Refund

Contact us at support@meilleuriptvquebec.ca or by WhatsApp with your order number and a short description of the issue. Please allow our team a chance to resolve the problem first — most issues are fixed within minutes.

Processing

Approved refunds are issued by Interac e-Transfer to the email you used for payment, usually within 3–5 business days.

Contact

Questions about this policy? Visit our Contact page or email support@meilleuriptvquebec.ca.